To ensure unified sales field service standards and specifications, Country Garden Services implements three-level control of the headquarters, regional offices     and project companies, based on the requirements for organizational development and control model optimization, as well as a general manager responsibility system. The headquarters is lean and efficient, the regional office is strong and the project companies people are responsible for the project, ensuring clear management rights and responsibilities, and standardized work flow, and project’s operation and control are effectively supported.

The Platinum Phoenix Bulter service supports all sales stage. The service begins with customer subscription. The Platinum Phoenix Bulter communicates with prospective owners in advance and provides timely feedback about relevant information on the houses purchased by owners and their supporting facilities. In this way, they can establish a relationship with the customers and conduct customer segmentation, to lay a solid foundation for property services after the property owners take possession of their respective houses. In this way prospective owners experience 'professional, caring and high-quality' bulter services before they take possession of their homes.

With the needs of sales in mind, customized service planning is conducted in advance. To promote better service, standardized and integrated sales operation procedures are implemented, corresponding training courses are matched, and regular standardized training for each field division is implemented, thereby improving the staff’s professional ability.

An excellent team with outstanding operational effectiveness is the primary productive force. The Company attaches immense importance to career development and growth of employees, and provides them with a broad career platform so that the Company and the employees can grow together.